Privacy Policy

Last modified on 19 February 2024*.

This Privacy Policy sets out how Bunker handles and processes personal information in connection with your use of the Platform.

Capitalized terms and expressions used in this Privacy Policy have the same meaning given to them in the Terms and Conditions of Service at https://www.bunkertech.io/terms-and-conditions/.

Please read this Privacy Policy carefully. By using Platform, you are deemed to have read, understood and accepted the terms and conditions of this Privacy Policy.

If you do not agree to this Privacy Policy, please do not access or otherwise use the Platform.

Collection of Information

We collect information in order to provide the Platform and its features. Such information may be collected when you open, access and/or utilize the Platform.

The information that we collect includes:

Personal Information. This includes, among others, your name, address, email address, telephone number, information on any documents that you submit and/or upload to the Platform, and payment details.

Information that we collect automatically. When you use or interact with the Platform, we automatically collect or receive certain non-personally identifiable information through our system and other technologies (e.g., cookies) about your use of the Platform. Such information includes:
- Device data about your computer or other device used to access the Application. Device data may include information such as your IP address, device type, and browser type.
- Log files from requests for diagnostic and auditing purposes. These may contain information about what was accessed and from which IP addresses.
- Location data relating to your device.

Cookies. We currently only use functional cookies which are necessary for the Platform to work properly. If you delete the functional cookies, the Platform may not work properly.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Use of Information

We will use and process personal information for the following purposes:

To provide, develop and improve the Platform.

Contact you, complete administrative tasks, troubleshoot issues, resolve disputes and carry out our agreements with you.

To comply with any applicable laws and regulations as well as to cooperate with any activities related to law enforcement.

To send marketing communication if you have opted to receive the same from us.

For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products and features, improving or modifying our products and services, identifying usage trends and other business activities in reliance on our legitimate interests.

You are under no obligation to provide personal information to us. However, if you choose to withhold the requested personal information, you may not be able to use certain aspects of the Platform.

Sharing of Personal Information

We may share personal information with:

our affiliates and service providers who assist us in providing the Platform or who perform certain functions on our behalf.
third parties involved in a transaction involving the purchase, sale, lease, merger or amalgamation or any other acquisition, disposal or financing of our business.
other parties if required to do so by law or if we believe that such disclosure is necessary to prevent fraud or crime or to protect the Platform or the rights, property or personal safety of any person.
any other person provided you have given consent to the disclosure.
our affiliates and service providers who assist us in providing the Platform or who perform certain functions on our behalf.
third parties involved in a transaction involving the purchase, sale, lease, merger or amalgamation or any other acquisition, disposal or financing of our business.
other parties if required to do so by law or if we believe that such disclosure is necessary to prevent fraud or crime or to protect the Platform or the rights, property or personal safety of any person.
any other person provided you have given consent to the disclosure.

Cross-Border Transfers

Depending on your location, the personal information which you provide to Bunker may be stored and processed in a country other than where you are located. These countries may have data protection laws which are different from the laws of the country where you are based. However, regardless of where such personal information is located, we will take measures to ensure that:

all transfers of personal information comply with application data protection laws
all personal information will be protected to the standard required under applicable data protection laws.

Storage

Bunker will process and store personal information for no longer than necessary to fulfil its business or legal purposes.

Security

Bunker takes the security of personal information seriously.

To safeguard personal information against unauthorised access, collection, use, disclosure, modification and other similar risks, we have implemented appropriate administrative, physical and technical measures to protect person information in our possession.

While we will make every effort to ensure our system is as secure as possible, no electronic transmission over the internet or information storage technology is entirely secure against hackers and other cyber threats. The security of the Platform and your Account also depends on you. In this respect, you agree to:

take steps to secure your computer and other devices.
make full use all of the tools which Bunker provides to secure Accounts.
use secure passwords and maintain the confidentiality of such passwords.

Third Party Services and Sites

The Platform may contain links to services and sites which are operated by third parties and which have different privacy policies from Bunker. We advise you to read the privacy policies of these services and sites. Bunker has no control over any information which you submit or elect to receive through these services and sites.

Access and Updating of Personal Information

You may access, review, change or delete personal information associated with your Account by logging into the Account and editing such information as required.

You may opt out of receiving marketing communications from Bunker by using the unsubscribe link in the communication or following the instructions in the communication to unsubscribe. However, we may still send service-related communications and notifications to you which you may not unsubscribe from. However, you may change some settings for such service-related communications and notifications by signing into your Account and adjusting the settings as required.

Changes to Privacy Policy

We may make changes to this Privacy Policy from time to time without prior notification to you. When such changes, are made, we will revise the “Last modified” date above and post the revised Privacy Policy on this page.

Users are advised to periodically review and check for any changes to the Privacy Policy. By continuing to use the Platform after such changes are implemented, you are deemed to have agreed to such changes.

Contact

If you have questions or comments about this Privacy Policy or Bunker’s practices, please refer to the FAQ or contact Bunker’s customer care at support@bunkertech.id.